Compensation philosophy is your starting point
When your company has been reliant on a market-driven approach, aligning employee salary with the market reference point for their role, Matt advises also taking “an audit mindset”.
“The aim of the audit is to understand what problems your current approach is creating, so that you can build the right solution,” Matt explains.
The audit should always include reviewing:
- Candidate expectations – talk to the Talent Acquisition team and find out typical offer acceptance rates by role and level, as well as how often they’re getting feedback from lost candidates that the offer is not competitive.
- Turnover data – find out how your retention rates compare to your talent competitors, and how often compensation is being cited as a reason that people move on.
- Salary compression data – aggregate all your internal salary data and find out how often new hires are being paid more than experienced employees in the same roles.
- Benefits expenditure and usage – find out which employee benefits are actually being used, and which are a waste of budget.
- Employee feedback – understand how much clarity do employees have on how their compensation package is decided, and what their career (and pay) progression could look like within the company.
This information should then be used to inform stakeholder conversations on how compensation fits with your company's business priorities, values, culture, and financial runway.
“Your role is to ensure clarity on the problem and the goals for compensation, and then create a solution that helps to achieve those goals,” says Matt.
"I always spend a lot of time deeply understanding the mission, the culture, the kinds of people that are going to help deliver on it, and the current situation from a financial perspective," says Matt.
“You want your compensation decisions to be strategic – these are the calibre of people we need to hire to hit key milestones based on our business model, it will cost us this, and it will have this impact on our P&L.”
Matt’s advice is to sit down with your key stakeholders and have an open conversation that includes questioning assumptions on pay, like:
- Should two people in the same role ever be paid differently?
- Should loyalty be rewarded?
- Should business impact be rewarded?
- Which total reward levers best align with our culture and team needs?
- Who do we compete with for talent?
- How secure is our financial runway?
The aim is to reach consensus on a set of core principles that define how the company will compensate its people.
That includes, but isn’t limited to, how market competitive you truly want to be – which might end up differing for different roles, in tech, for instance, it’s common for software engineering teams to be paid at a higher target percentile.
“One great example I’ve seen is Athyna,” shares Matt. “For their founder, Bill Kerr, changing the financial futures of his team is a big motivator, which means that equity has been an important compensation lever – and to reflect that they’ve offered RSUs from the very beginning to ensure employees have full ownership of their equity with no caveats.”