Step 8: Review and iterate annually
Employee benefits aren’t static, they need to evolve with shifting workplace expectations, market trends, and employee needs. What was valuable five years ago is likely to be irrelevant today.
Keeping your benefits package competitive and meaningful means reviewing and iterating on it annually – with three key elements in the review process.
Firstly, market benchmarking.
Access to reliable employee benefits benchmarking data is vital to understand market trends and take that into account when improving your benefits provisions. For example, commuting benefits before the pandemic were highly valued, whereas now flexible working policies have taken priority.
Secondly, employee feedback.
It’s important to regularly ask employees for feedback to understand which benefits are being used, which aren’t, and where new needs are emerging.
But remember that if a benefit has low engagement, it doesn’t necessarily mean it should be scrapped, it could just need better communication.
A good example is pension schemes. Younger employees often don’t see the value in being able to increase how much of their salary goes into retirement savings now, but it’s very much in their best interest to do this – so financial education is needed, rather than removing additional pension contributions.
And finally, societal shifts.
For Vaso, industry and cultural context plays an important role when reviewing and improving benefits. Take parental leave, for instance.
“Parental leave expectations have changed drastically over the years,” says Vaso, “There was a time when statutory paternity leave – just two weeks in many countries – was the norm and no one would have thought to ask for more. Today that just wouldn’t fly. If you’re trying to attract younger employees who are thinking about starting a family, offering only the minimum could put you at a serious disadvantage."