Were any salary band changes implemented first?
For many companies, the fear of opening up salary bands to employees is that it will spark a lot of questions and concerns about the fairness of compensation – especially if inconsistencies and inequities are visible.
Typeform already had a great foundation for consistent compensation decisions, so this was less of a concern.
“A core principle of our overall compensation philosophy is that no employee should ever be below the minimum of their salary range,” Eamonn explains, “we review bands quarterly and run two merit cycles a year, all of which are key moments in our Rewards process to make sure any issues are rectified.”
“When we started the project of introducing transparent bands, we went into it with a clear agreement that we weren’t aiming to fix any problems,” Eamonn says, “but rather to enable employees to better understand how compensation decisions are made.
“We did take it as an additional opportunity to flag potential issues to managers that could raise questions, like a low compa ratio for instance, but that was all that was needed in our case because we already had a solid compensation structure in place.”
Whilst the timing was right for Typeform, there’s an important lesson to take away here.
“The structure has to be in place first,” Eamonn advises, “know what your compensation philosophy is and why you want to introduce more transparency. Then try and anticipate what the reactions would be if you opened up your bands today. If it’s clear that lots of problems would come to the surface, fix those problems structurally first to ensure fair and consistent decisions are in place, before going any further.”