Tip 5: Build in bias checks at multiple stages of the compensation review
Even with structured guardrails in place, bias can still creep into compensation decisions, so it’s also crucial to have checks built in throughout the review process (not just at the end).
"Performance ratings should always be analysed to ensure that there is no bias," recommends Vicky. "Is one group receiving unexpectedly high performance ratings? If so, further checks need to be done to ensure that isn’t coming from subjectivity.”
If bias does seem to be a factor, it’s then also important to reflect on the performance review process and try to eliminate that bias.
“To mitigate subjectivity you need to make performance evaluations as standardised as possible,” says Vicky. “Think of it in a similar way to standardised job interviews and assessments – decide the questions you want to ask and ask those same questions to everyone."
“Defined distributions for performance ratings can also be useful to check the spread of performance is as expected, and check for outliers. But don’t force distributions, especially with small teams, as that can be unfair.”
Calibration (or moderation) sessions are where manager decisions get reviewed collectively to ensure consistency across teams.
As Monica explains, this is where you "review those recommendations at calibration" to ensure managers are applying guidelines consistently and fairly, and that all feedback is captured.
During calibration, you're looking for patterns: Is one manager consistently rating some team members higher than others without objective reasoning? Is another manager avoiding giving top ratings even when warranted? Are managers in certain departments interpreting performance criteria differently?
Jenny emphasises the importance of "central oversight" during the review process to ensure "there's no deviation from established guidelines." This collective calibration step is vital to catch any deviations that do exist, before they can turn into inequities.
The goal isn't to force uniformity but to ensure fairness. When managers know their decisions will be reviewed alongside their peers' decisions, it encourages more thoughtful, objective assessments from the start.
Have we checked how final adjustments will impact pay equity?
"Once the final decisions are made, a final pay equity check should be done,” recommends Vicky, “especially if you have a lot of management or leadership discretion in the final figures.”
This final pay equity check is important to reflect on the final decisions made on compensation adjustments, analysing whether the process has been fair and grounded in pay equity as a core principle, as well as how the final adjustments will impact pay equity across the entire company.
For Jenny, conducting a pay equity audit as part of the compensation review process gives you an opportunity to “identify and address any disparities that might have arisen through the process quickly, and before the decisions are rolled out to employees."
By building these checks throughout the process, you catch problems while they can still be fixed.